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UltiPro Systems Specialist - 4 Month Contract (Closed)

Job Highlights
Markham
Contract

ARE YOU AN ULTIPRO/ULTIMATE SOFTWARE SYSTEMS SPECIALIST WHO IS LOOKING FOR A POSITION WHERE YOU CAN INNOVATE AND BE CREATIVE WITHIN YOUR ROLE? Our client is looking for an innovator that will help Identify areas of opportunity to improve existing HRIS processes, functionality and workflow, and maximize technological capabilities to reduce manual processes and to improve data integrity and efficiency within the UltiPro system. This role will own the HRIS system (UltiPro) and will ensures accuracy and completeness of data in master files and various support tools.

 

UltiPro Systems Specialist - 4 Month Contract

About the Opportunity

  • Provide outstanding quality support to internal and external customers with a high degree of satisfaction and technical expertise
  • Acquire, maintain, and expand knowledge of relevant product offerings, scope documents, and current department policies and procedures in order to provide accurate solutions to customers
  • Analyze and report the need for system enhancement or customization
  • Support the implementation/maintenance of all UltiPro modules
  • Data entry/maintenance into the UltiPro system
  • Ensure that the data integrity within the system is organized, up to date and accurate
  • Act as the primary liaison for UltiPro vendor communication
  • Determine the validity of other modules within UltiPro software and ensure current modules are being utilized and optimized to the fullest
  • Recommend changes to current processes to provide more effective use of the UltiPro.
  • Work closely and collaboratively with Payroll Administration as well as other departments in ensuring system functionality meets the needs of the organization and reflects the accuracy of the division
  • Issue ownership from initial customer contact to call resolution which includes supporting escalations if appropriate and providing customer updates
  • Responsible for entering and maintaining customer call problem/description detail integrity in call tracking system
  • Consistently model the highest levels of support orientation and professionalism
  • Develop a regular monthly audit schedule to review the integrity of data in the UltiPro system and databases
  • Serve as the primary liaison for annual data testing and auditing for HR team and other compliance requirements

About You

  • Superior customer service skills
  • Strong oral and written communication skills being able to communicate effectively via printed material, on the telephone, and over electronic services
  • Customer-focused, positive and professional attitude
  • Excellent analysis, problem determination and troubleshooting skills with the ability to know when to escalate
  • Ability to multitask, including multiple high priority issues and able to set and manage expectations
  • Experience in handling difficult or sensitive situations
  • Manage client requests in an accurate and timely manner
  • Self-motivated with a desire to learn and develop new skills
  • Knowledge of Microsoft Window Operating Systems/Applications as well as communication applications, Microsoft SQL Server a plus
  • Relevant experience with time, payroll, benefits or other systems or applications with equivalent complexities
  • Experience analyzing the UltiPro systems in order to see through the data and analyze it to find conclusions
  • Experience with critical t is required as you will look at the numbers, trends, and data and come to new conclusions based on the findings
  • Possess strong attention to detail
  • Proficient with UltiPro and Ultimate Software as a system in order to act as the subject matter expert within the UltiPro system
  • 5+ years in-depth experience in various UltiPro roles
  • Proficiency with UltiPro with experience in other HRIS and web-based systems being a bonus
  • Experience with Payroll is required
  • Microsoft Excel super user (VLOOKUP, pivots, databases)
  • Extensive HR systems reporting, HR process, and project management experience
  • Highly organized with ability to manage multiple priorities in a fast-paced environment
  • Excellent analytical, problem solving, and time-management skills
  • Demonstrated experience/maturity to handle confidential and sensitive information
  • Possess a positive, service oriented attitude with excellent follow through on issues
  • Foresees potential challenges and comes prepared with solutions to solve variety of problems

How to Apply

Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #22956.

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.

About Lannick

Lannick is the premier professional recruitment and staffing firm in the Greater Toronto Area. Founded in 1985, Lannick provides best-in-class finance, accounting and technology professionals at all roles and levels through its three divisions: Lannick Finance & Accounting, Pro Count Staffing and Lannick Technology. Lannick places more than 1,000 candidates annually and is a preferred vendor for Canada’s most successful organizations. Learn more at www.lannick.com.