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IT Support Analyst - Contract (Closed)

ARE YOU AN IT SUPPORT PROFESSIONAL WHO IS LOOKING TO MAKE AN IMMEDIATE POSITIVE IMPACT ON A HIGH PERFORMING TEAM IN DOWNTOWN TORONTO? Our client is seeking an experienced professional to join their team for a contract with a strong likelihood of extension.

IT Support Analyst - Contract

Our client is seeking an IT Support Assistant to research, design, document and modify systems and software throughout the production lifecycle.

About the Opportunity

• Analyzing, designing, testing, troubleshooting and building solutions for various desktop/web applications and enhancements
• Reviewing and understanding specifications to deploy and maintain infrastructure systems
• Creating end-user documentation
• Responsible for set-up and maintenance of application and systems configuration
• Maintaining application and system documentation, schedule and perform all patch releases and upgrade implementations
• Liaise with staff, and others, on a daily basis ensuring professionalism at all times
• Responsible for new user setup and staff departure procedures
• Provide application support to staff for computer programs
• Install, manage, and troubleshoot computer hardware and software
• Other duties as assigned

About You

• Working knowledge of Microsoft Dynamics CRM 2011/2013
• Working experience upgrading and maintaining SharePoint 2007/2010/2013
• Working experience of SQL Server (all versions) and MS SQL Reporting Services
• Tech support work experience (hardware, applications support, networking, mobile devices)
• Advanced computer support skills, including but not limited to Networking, Windows, Microsoft Office, handheld device setup, and troubleshooting, and the ability to learn and support new programs
• Outstanding interpersonal, written and verbal communication, decision-making, and problem-solving skills
• Outstanding organizational skills with the ability to multitask, thrive in a fast-paced environment, adapt quickly to change, and develop new skills
• Ability to work independently and prioritize tasks
• Excellent organizational skills with the ability to multitask, thrive in a fast-paced environment, adapt quickly to change, and develop new skills
• Setting up, patching and managing Windows Server 2008, 2012, 2012 R2
• Managing Microsoft Exchange 2010 and Microsoft CRM 2011
• Configuring DNS, DHCP, Active Directory, IIS, Group Policy
• Troubleshooting Windows 7 desktop operating systems
• Experience with virtualization with VMWare: Deploying new VM Guests, managing snapshots, patching ESXi
• Experience with Microsoft System Center Configuration Manager 2012
• Basic Powershell skills are a must; Intermediate to advanced skills are an asset

Salary

$18 - $25/hour

How to Apply

Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #23281.

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.

About Lannick

Lannick is the premier professional recruitment and staffing firm in the Greater Toronto Area. Founded in 1985, Lannick provides best-in-class finance, accounting and technology professionals at all roles and levels through its three divisions: Lannick Finance & Accounting, Pro Count Staffing and Lannick Technology. Lannick places more than 1,000 candidates annually and is a preferred vendor for Canada’s most successful organizations. Learn more at www.lannick.com.