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Collections Specialist - 12 Month Contract (Closed)

ARE YOU LOOKING FOR A FANTASTIC OPPORTUNITY? Our client is seeking a Collections Specialist to join their team 12 month contract.

Collections Specialist - 12 Month Contract

About the Opportunity

• Follow up with customers that have not provided payment, or updated payment details to obtain the necessary payment
• Brainstorm new ideas to quickly and effectively gather customer contact information and train staff accordingly
• Proactively communicate with clients with expiring payment instructions to ensure payment is received on time
• Generate ideas and improvements to collection procedures, with goal to reduce the overall Accounts Receivable base
• Develop and maintain internal relationships with Client Services in matters relevant to effective client communication

About You

•  High school diploma or equivalent, computer training, supplemented with some accounting knowledge
• Technical skills and business knowledge
• A minimum of three years of experience in collections, B2C experience is preferred
• GP and CRM database experience preferred
• Ability to manage and impart confidential information
• Ability to calculate numbers, correct entries, and post to records
• Ability to secure and handle credit card transactions
• Excellent communication and customer service skills
• Detail-oriented and ability to multitask
• Ability to work effectively under pressure, within short time constraints and act with appropriate sense of urgency
• Ability to answer questions in a clear and concise manner
• Good communication skills and someone who is driven 
• Soft collections with a focus on relationship building; ability to connect with customers over the phone in a non-abrasive manner
• Ideally someone with Healthcare collections experience  
• 40-50 calls per day - inbound and outbound; $3,000/day in collections (people usually exceed this)

Pay Rate

$22.50/hour

How to Apply

Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #22841.

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.

About Lannick

Lannick is the premier professional recruitment and staffing firm in the Greater Toronto Area. Founded in 1985, Lannick provides best-in-class finance, accounting and technology professionals at all roles and levels through its three divisions: Lannick Finance & Accounting, Pro Count Staffing and Lannick Technology. Lannick places more than 1,000 candidates annually and is a preferred vendor for Canada’s most successful organizations. Learn more at www.lannick.com.