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Junior Desktop Support Specialist - 6 Month Contract - 17656 (Closed)

ARE YOU A RECENT GRAD OR A TECHNICAL PROFESSIONAL WITH 1-2 YEARS OF EXPERIENCE WHO IS LOOKING FOR A POSITION THAT WILL ALLOW YOU TO GROW AND LEARN? Our client is seeking a Junior Desktop Support Specialist to join their team and be independently responsible for supporting the night shift. 

Junior Desktop Support Specialist - 6 Month Contract

About the Opportunity

Reporting to the Network Manager, the Junior Desktop Support Specialist's role is to provide support to the internal computer user population in an effort to maintain productivity and minimize downtime during the night shift which is 10:00PM - 6:00AM.

• Install, configure and troubleshoot end user workstation hardware and software products
• Receive and respond to incoming calls and/or emails regarding user desktop software issues
• Work to meet service level agreements with end users
• Performs other duties as assigned

About you

• Completed or be working toward a College Diploma or University Degree in the field of computer science, information sciences, or related field with personal experience or 1-2 years equivalent recent work experience
• MCP or equivalent certification will take precedence
• Strong customer service orientation
• Application support experience with: Microsoft Office, Wireless Connectivity, Peripheral Support, HP Laptop/Desktop Support, VoIP Support, Active Directory, Windows 7
• Quick thinker, sense of urgency
• Organized and responsible
• Good written and verbal communication skills
• Strong documentation skills
• Ability to absorb and retain information quickly
• Ability to communicate ideas in both technical and user-friendly language
• Highly self-motivated and directed, with keen attention to detail

How to Apply
Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #17656.

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.

About Lannick

Lannick is the premier professional recruitment and staffing firm in the Greater Toronto Area. Founded in 1985, Lannick provides best-in-class finance, accounting and technology professionals at all roles and levels through its three divisions: Lannick Finance & Accounting, Pro Count Staffing and Lannick Technology. Lannick places more than 1,000 candidates annually and is a preferred vendor for Canada’s most successful organizations. Learn more at www.lannick.com.

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