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IT Supervisor (Manufacturing) - 17644 (Closed)

ARE YOU AN IT MANAGER WITH EXPERIENCE IN MANUFACTURING ENVIRONMENTS? Our Mississauga-based client is looking for an experienced individual to join their team.

IT Supervisor (Manufacturing)

The Information Technology (IT) Supervisor will be responsible for delivery of first, second and third-level IT infrastructure support to all staff, and will manage one staff member. This position will report directly to the VP of Finance and will assist in maintaining an efficient and well-organized IT Department that effectively supports 50+ employees. This role will require the selected candidate to deliver support services in a variety of technical disciplines, while operating within best practices, standards and expectations. You will be responsible for managing Technology Infrastructure, including all owned networks, servers, workstations, production related systems, telecommunications infrastructure and Help Desk support.

About the Opportunity

• Manage the corporate technical infrastructure and develop and recommend new technologies and establish corporate standards and procedures for support and operations
• Evaluate new emerging hardware and software technologies, and recommend cost-effective technology solutions based on evaluation and test results
• Prepare purchase orders for approved asset acquisitions such as computing equipment and related services
• Negotiate contract terms and pricing with vendors and other technology suppliers
• Maintain on-going inventories of corporate computing assets such as hardware and software products and licenses
• Ensure that all requests for support are responded to in a reasonable time and executed accurately by IT, making changes to process and procedures as required to ensure the appropriate support is provided
• Provide internal customer service throughout the company, maintaining a close customer business relationship and creating an environment in which staff receives information and automation necessary to maximize productivity on a short and long-term basis
• Provide service and support 24/7/365 as required, during exceptional circumstances, to maintain systems and service availability. This includes monitoring and responding to after-hours alerts sent though mobile devices, as well as responding to phone calls for support as situations require

About You

• MUST HAVE provided and/or managed IT support in a manufacturing environment
• 5+ years of working experience in a hands-on IT support capacity (desktop, server, network)
• 2+ years of IT and People Management experience
• Understanding of ERP/MRP systems as they fit into manufacturing business processes
• Experience supporting and managing Windows Desktops, Microsoft Exchange, Active Directory, Windows Servers, VMWare, Active Directory, MSSQL, Citrix, Crystal, Cisco, VOIP, etc.
• Relevant industry certifications preferred (i.e.: PMP, ITIL, MCSE or similar designations)
• Demonstrated ability to prioritize team activities considering overall business direction while setting realistic and achievable goals
• Demonstrated ability to manage multiple projects and timelines using a project management approach
• Seasoned, in-depth knowledge of technological concepts, ITIL best practices and procedures

Pay Range
$80,000 - $85,000/year

How to Apply
Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #17644.

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.

About Lannick

Lannick is the premier professional recruitment and staffing firm in the Greater Toronto Area. Founded in 1985, Lannick provides best-in-class finance, accounting and technology professionals at all roles and levels through its three divisions: Lannick Finance & Accounting, Pro Count Staffing and Lannick Technology. Lannick places more than 1,000 candidates annually and is a preferred vendor for Canada’s most successful organizations. Learn more at www.lannick.com.

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